05/01/2023

New year-new spa-new plans

 Dear Customers,

I am going to give you soul therapy through massage,

I used to spread my energy everywhere, so many people could use my energy and I allowed to others to use my energy uncounsciously, but with a new decision,  I am pulling energy every day and I am giving my attention to the flow through other sources.

We should know how to save our body and we should avoid to damage our body, which is the "temple" for the soul.

I am planning to be free 2 days per week, on the other days I am available for Access Consciousness treatments and other body treatments as well.



Cell: 0044-7435692310

E-mail:kata.hegyesi@gmail.com

                                                              

Personal Statement

Experienced and responsible massage therapist with excellent interpersonal skills

and a keen eye for customer satisfaction, able to provide high quality support

and services to a large variety of customers to meet those needs.


Key Achievements

Exceeded sales target with 10% for a period of 3 months at Holland and Barrett in London

Services over expectations and beyond with different treatments in Four Seasons and Gellert Hotel

Excellent and precise cash management at Kanika Hotel Spa in Cyprus 


Key areas of expertise  

Able to accurately describe a product’s features and benefits to a customer. 

Full knowledge of security requirements regarding stock security

and safety measures regarding theft, leakage and lifting.

Able to maintain high standards of display

and visual merchandising to ensure the store is well presented in accordance with company guidelines.

Effective management of damaged stock, minimizing stock loss to ensure it is within Company limits.                                                                                                              

Excellent numerical skills and able to use modern computerized equipment and special retail software.

Handling cash payments and card payments, issuing bills and invoices.

Tactfully and effectively handling customer complaints.


Personal traits

Able to take ownership of issues and work alone with little or no supervision.

Able to respond to time-frames and deadlines. 

Excellent communication skills, both attentive listening and polite, clear and articulate speech.

Career History    

During agency works and sales works I treated private customers

Holland and Barrett

Sport expert

April 2022


Spinal Homecare Services Ltd

Live in carer

January 2021-March 2022


GLL Spa Experience customer service, London  

Sept 2019-2021

selling luxurious products and giving facial and body treatments


Brummel Studio, Assistant Manager


January 2017- September 2019

Recruiting therapists

Scheduling the rota, ordering beauty products


Holland and Barrett, sales assistant and supervisor, London

April 2015 - November 2016

Reported KPI-s

Cash management

Team leadership

Oracle Customer service software operation


London Eye Souvenir Shop, sales assistant, 

December 2014 – March 2015

Stock management

Customer service

Ealing Thai Massage Salon, London

September 2013-September 2014

pampering Privileged customers from all of the World

Managed PDA operation and petit cash

Retained customers, customer service


School of National Therapies, London

October 2012 – September 2013

Angel massage on sites of Shopping centers and in casinos

Currys / Pc World, part time sales assistant, London

December 2011–October 2012

assisted in Xmas sales

printed labels, ticketing

stock management


Kanika Hotel Spa, sales assistant, Agia Napa, Cyprus

April 2010 – November 2011

customer service and cash management

selling organic beauty products

    

Mandalahill Massage Salon, Budapest

January 2008 – February 2010

Managed orders online and selling organic products

Treated several international guests with different diseases.   

Reaching the sales target each month competing with my other colleagues

Gellert Hotel and Hotel Four Seasons , Budapest

September 2004 - December 2007

Under-water massage

Managed bookings in Spa reception

Creating target sheets and helped in business plan


Education and qualification


Elemis and Ayurvedic Sultane de Saba treatment courses

Access Consciousness courses (since 2016) and Reiki courses (since 2000)

in addition to my Physicotherapy Medical Massage Vocational Course(2006).

Access consciusness courses are always updated with different international courses.



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